Last updated: Janunary 14, 2024

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Introduction

We at YouMart (SG) Pte. Ltd. (referred to as "we," "us," or "our") are committed to protecting the privacy of our users who visit our website and utilize our services ("you"). This Privacy Policy outlines how we collect, use, disclose, and secure your personal information when you interact with our platform.

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Information We Collect

We collect various types of personal information from you in the course of operating our ecommerce enabler and online convenience hub:

• Account Information: When you create an account, we collect your contact information (name, email address, phone number), shipping address, and other relevant details.

• Transaction Information: When you make purchases on our platform, we collect information related to your transactions, including payment details (limited to payment method type and last four digits of card number for security purposes), order history, and product preferences.

• Browsing and Usage Data: We collect information about your browsing activity on our website, including pages visited, links clicked, time spent on pages, and IP address. This helps us personalize your experience and improve our platform.

• Device Information: We collect information about the device you use to access our website, such as device type, operating system, browser type, and language settings.

• Third-Party Information:** We may receive information about you from third-party sources, such as social media platforms or partners, in accordance with their privacy policies.

How We Use Your Information

We use your personal information for various purposes, including:

• Providing and improving our services: We use your information to process your orders, manage your account, personalize your experience, and respond to your inquiries.

• Marketing and Promotions: We may use your information to send you marketing and promotional materials about our own services or from our partner vendors, but only with your consent. You can opt out of receiving such communications at any time.*

• Analyzing website usage: We use browsing and usage data to understand how users interact with our platform and improve its functionality and user experience.

• Fraud prevention and security: We use your information to prevent fraudulent activity and ensure the security of our platform.

• Compliance with law: We may disclose your information if required by law or to comply with legal process.

Sharing Your Information

We share your personal information with third-party service providers who help us operate our platform and provide our services. These service providers are bound by contractual obligations to keep your information confidential and secure.

We may also share your information with our partner vendors for marketing purposes, but only with your consent. You can withdraw your consent at any time.

We will not share your personal information with any other third parties without your consent, except in limited circumstances, such as:

• To comply with legal requirements or respond to legal process.

• To protect the rights, property, or safety of ourselves, our users, or the public.

• To prevent or investigate fraud or other illegal activities.

Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, firewalls, and access controls.

Your Choices and Rights

You have the right to access, correct, and delete your personal information. You also have the right to object to the processing of your information or to withdraw your consent to its use for certain purposes. To exercise these rights, please contact us at enquiry@youmart.sg.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track user activity on our website and personalize your experience. You can set your browser to refuse cookies or to alert you when cookies are being set. However, if you disable cookies, some features of our website may not work properly.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. We will take steps to delete the information from our systems.

International Transfers

Your personal information may be transferred to and processed in countries other than your own, where data protection laws may be different. We will take appropriate safeguards to protect your information when it is transferred to other countries.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.